“Emotional literacy  is made up of the ability to understand your emotions, the ability to listen to others  and empathize with their emotions, and the ability to express emotions productively. To be emotionally literate is to be able to handle emotions in a way that improves your personal power and improves the quality of life around you. Emotional literacy improves relationships, creates loving possibilities between people, makes co-operative work possible, and facilitates the feeling of community.” -Claude Steiner and Paul Perry in Achieving Emotional Literacy, London: Bloomsbury, pp 11.

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